Legal name, sites, scope of activities, headcount and shift pattern, outsourced processes, any existing certificate, and whether you received consultancy on the system and from whom.
GLOBAL
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Global Energy Up is an independent certification body for management systems and a validation and verification body for greenhouse-gas information. We audit and decide; we do not consult.
ISO 7101:2023
Healthcare organization management
Quality in healthcare is measured at the bedside, not in the policy.
ISO 7101 certification demonstrates that a healthcare organization manages quality through a system centred on patients, workforce wellbeing, safety and sustainable, equitable care.
Who it is for. Hospitals, clinics, diagnostic centres, laboratories and other healthcare providers.
- People-centred care and patient experience
- Patient safety and clinical risk management
- Workforce wellbeing and competence
- Ethical, equitable and sustainable care delivery
- Measurement of healthcare quality outcomes
- Improvement and learning from incidents
Each area above is assessed on objective evidence — records, interviews and direct observation of work.
How the audit runs
Audit time is determined on the basis of ISO/IEC 17021-1:2015 clause 9.1.4 and the audit-time rules applicable to the scheme. Remote auditing never reduces the required audit time.
01.
Stage 1
Review of documentation, readiness and scope, and planning of Stage 2.
02.
Stage 2
On-site evaluation of implementation and effectiveness; findings are recorded.
03.
Decision & surveillance
An independent decision, then annual surveillance through the three-year cycle.
Why organizations seek it
01
Safer, people-centred care
02
Consistent clinical and service quality
03
Workforce engagement and wellbeing
04
Confidence of patients, payers and regulators
Certification gives independent confidence in the system; it does not by itself guarantee any commercial outcome.
Edition and transition
Audits are conducted against ISO 7101:2023, the current edition.
Auditing with other standards
Where the system is integrated with others, the standards can be audited together in one visit; duration is calculated for each standard and then adjusted for the actual degree of integration.
- What do I need to apply?
- Why do you ask about consultancy?Because we do not certify a system on which a body related to us provided consultancy, and every application is screened for conflicts of interest before it is accepted.
- Will the certificate carry an accreditation mark?Not before accreditation is granted. Certificates are currently issued without an accreditation mark.
